ÍslenskaTerms & Condition – IHANNA HOME
The following general terms and conditions of sale govern the sales of products sold by IHANNA ehf through the online store www.ihanna.is and www.ihanna.net. IHANNA HOME has the right to change the Terms & Conditions at any time. Users on the site are responsible to stay updated regarding all terms and conditions. By purchasing on this website you automatically agree to the following terms and conditions.
We cannot guarantee that the colours seen on the screen match 100% with the colours in real life. This depends mainly on your resolution on your device, from which you are visiting our site.
Prices, Payments and Availability
When you place an order, you guarantee that all information are accurate, that you are above 18, that you are the authorized owner of the used credit card and that there are resources to cover the purchase. Our web shop uses a secure payment system, therefore you are always safe when buying products on our website.
Prices are subject to change without notice. Goods are subject to availability.
IHANNA HOME will honor the prices of the products from the time of order placement to delivery. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.
IHANNA HOME accepts payments through all the major credit cards and Paypal. Your card issuer may add additional service charges to the price. You are responsible for paying such additional charges which are not included in our prices visible on the webshop.
The full amount will be charged on the date of the shipment (i.e. when the package is dispatched). All private customers are charged Icelandic VAT of 24% which is included in the prices.
Shipping charges
We ship worldwide. Your purchases will be delivered as soon as possible. Delivery time is dependent on the delivery country. Delivery time within Iceland: 2-3 days, within Europe: maximum 8 days, rest of world: maximum 15 days, after ordering.
Shipping prices vary according to order size, choice of delivery, delivery country etc. Customers will be responsible for all customs charges applied to their shipments upon their arrival.
Right of Returns
You may return your shipment within 30 days of purchase.
You must pay for return shipping and are responsible for the product’s condition along the way. Returned products are accepted only in original packaging and without any kind of signs of use. Once we have received your return we will refund the value of the returned product, we do not refund shipping.
We put great emphasis on delivering high quality goods. If there is something wrong with the product you receive, the item is not in accordance with your order, if you receive an incorrect product or if you are missing a product, please contact info@ihanna.net
Returns should be shipped to
Ihanna ehf
Hvassaleiti 83
103 Reykjavik
Iceland
tel. 00354-6937097
Personal information
When you place an order on ihanna.is and ihanna.net you will be asked to provide your name, address, telephone and email. IHANNA HOME is responsible for the safe storage of this information. We respect your privacy and will never misuse or sell your information to any third part. Therefore all information is strictly confidential and is treated with the highest respect according to the consumer and data protection legislation.
Other
If you need information or you have questions that are not answered on our side feel free to contact us whenever you feel like it with an email to info@ihanna.net
Icelandic regestration number for Ihanna ehf. kt. 690609-1690
vat numberr: 104788